Wednesday, July 13, 2011

Cell Service Update

I have just been informed by many of our current vacationers that their Verizon phones were suddenly beeping, and chirping, and chiming, and ringing.  What does this mean?  I'm pretty sure Verizon has finally come through and turned on service here at the lake. 

Sorry, still no news on any other cell service starting up.  Current cell service is limited to Sprint/Nextel, Alltel, Cellular One and now, Verizon.  Welcome to the club, Verizon.

Update 3/11/12:  As of right now there have not been any further changes in cell service.  The above paragraph lists the current providers that we are aware of in our area. 

Tuesday, June 14, 2011

Reservations Update 2011

The reservation requests have been completed through the end of July as of now and we are busy confirming August reservations right now.

Availability is as follows:
6/18 thru 6/24:  Limited availability for days here and there.  There are not any one week reservations available for this time period.
6/25 thru 7/1:  Same as above.

7/2 thru 7/8:  There are only a few sites left for the full week and the length of your RV will determine if you can fit into those sites.  There are no sites available from 7/1 thru the holiday, 7/4.
7/9 thru 7/15:  There are more sites available this week than any other week of July.  Enough to accommodate a small group of RVs even!  There is limited availability for the weekend of 7/8 to 7/10 or extended weeks from 7/6 thru 7/15.
7/16 thru 7/22:  At this time, we are 100% full for all weekly requests.  All requests have been accommodated to date.  Any new weekly requests would be on a wait list.  There are only two sites left for a partial week.
7/23 thru 7/29: There are only a few sites available for this week.  There is not any sites available for the weekend of 7/22 to 7/24 or the weekend of 7/29 to 7/31.

7/30 thru 8/5 and 8/6 thru 8/12 we are awaiting confirmations, but I fully expect to have limited sites available the first week, and more the 2nd week.  I am still taking requests for these weeks.
8/13 thru 8/19:  There are plenty of sites available for reservations.
8/20 thru 8/27 and up to Labor Day weekend:  There are plenty of sites available for reservations.

Labor Day weekend:  has limited availability.
9/6 to 10/7:  Still a lot of nice sites available for our last month of the season.  Fishing is expected to be good this September as the lake will still be very full.

Saturday, April 9, 2011

Reservation Requests

I'm in the middle of a very big puzzle that I call "reservation requests" and am trying very hard to accommodate all requests for this summer.  So far this season is shaping up to be a very busy year and I will post an update very soon as to the availability remaining once the puzzle is put together.

And, right now, if you call me anytime between 8 am and 5 pm, and you get our answering machine, there is a very good chance that I'm on the other phone line.  Leave a message and I will get back to you as quickly as possible.  Between the phone lines and anywhere between 25-50 emails a day, I'm trying my darnedest to keep up with it all.

Sunday, April 3, 2011

Verizon Cell Phone Service & Others!

I have just received information that Verizon Cell Phone Service & Data Service (internet) will be available at Topaz Lake sometime in the next month or so.  They are now advertising to increase their customer base so I consider that credible information.

I have not received any further information, positive or negative, as to AT&T, T-Mobile, or Cricket since my last update a few posts below this one. 

I will keep this blog updated if I hear more information.

Saturday, February 26, 2011

Email, Reservations & Confirmations

We changed our reservation confirmation system last year, or rather brought it into the 21st century.... Please note:

1) All confirmations of any reservations will be done via email when possible.

2) Beginning in the 2011 season, a confirmation reminder of your previously scheduled reservation(s) for the current season will be sent to you via email approximately two months prior to your reservations. If you don't have an email address I will either call you or send it via US mail.

3) Any questions that I may have about making a reservation, etc., will either be done on the phone or email.

4) If you are a new customer to the Park, having never had a reservation here, plan on calling me directly to discuss your request (vs. requesting a reservation via email.)

5) Whether you are previous customer, or new to us, if there is a group of people/friends requesting multiple sites for any dates, each customer will have to contact me to make a reservation. The only exception I make to this rule is if the group is an organized RV group and a trailboss/wagonmaster is requesting the reservations.

Keep an eye out on your email account.... I just might be knocking on its' door anyday now. As always, we look forward to seeing you this year!

Monday, February 14, 2011

Keep Us Updated on Your Changes

I'm working on reservations for the 2011 season right now and I think it is a good time to remind all of our customers to keep us updated on vehicle changes that might affect your reservation with us. For example if you change any of the following:

1) The type of RV you have, i.e., New motorhome, trailer, 5th wheel, truck and camper.
2) The length of your RV! I've had a few customer show up for their scheduled reservation in larger/longer RV's than the previous year, but their new RV doesn't fit into their site. This is a very distressing situation we need to avoid.
3) Any new, different, additional watercraft that we are not aware of since the previous year (or at all.) Almost 75% of our customers own watercraft and we need to plan ahead 100% of the time to accommodate for needed dock space and buoys. However, even with that, our policy is "first come, first serve" if the # of scheduled arrivals of watercraft exceeds the space available. So if you don't tell us about your new watercraft(s), your request goes to the bottom of the list. (Watercraft = any type of boat or seadoo type craft.)
4) Additional tow trailers such as ATV trailers. Throughout the summer, additional parking space is limited and we do plan ahead for your arrival and parking available.
5) Visitors that you have invited that are bringing their own watercraft. All visitors must check in at the office for dock space assignment. All reserved guest requests are accommodated before any visitor requests.

Time has changed what our customers can afford to bring on their vacation. However, the size of our Park has not changed. With a little pre-planning together, we can still make any changes work to the best of our ability. But that only starts when you pick up the phone and call us.

Saturday, January 29, 2011

Cell Phone Service, Phone Booths & 911

1) A new cell phone tower has been installed on Wild Oat Mountain which is the hill that at the North end of the lake. We watched the installation this last winter and have been eagerly anticipating what company or companies are going to use it.

The word I hear on our little streets is that AT&T, Cricket, and T-Mobile will install their cell services on this tower. I can only hope that it includes the data (internet) services, too, especially for AT&T. The proposed date for installation is early spring 2011. I'm sorry to say that I have heard conflicting reports about Verizon but I will continue to keep my ear to the ground for any further information this cell tower.

In addition to this cell tower, Sprint/Nextel and Alltel have their own service/cell tower in the area.

2) We know have only one phone booth in the Park, having the second one removed this last fall. The increase in cell service and our Wifi understandably led to this decision to remove one of our "historical landmarks." Ha!

3) Did you know that even if you don't have cell service on your phone, i.e., "no service," you can reach 911 as long as there is some carrier's service available? For example: Here at the Park if you (currently) have Verizon you won't have service, but because Sprint works here you can reach 911? I have seen proof of this in for myself. Always good to know when traveling!